Privacy Policy

Introduction

inlora GmbH ("we", "our", or "us") is committed to protecting your privacy and personal data. This Privacy Policy explains how we collect, use, store, and protect your information when you visit our website (inlora.world) or use our construction and infrastructure services. This policy complies with the General Data Protection Regulation (GDPR) and other applicable privacy laws.

Data Controller Information

The data controller for your personal information is:

Data We Collect

The data we collect depends on how you interact with our services. We collect personal information that you voluntarily provide to us and certain information automatically when you visit our website.

Information You Provide

When you contact us or use our services, we may collect the following personal data:

• Name and contact details (email address, phone number, postal address)
• Company or organisation information
• Project requirements and specifications
• Communication preferences
• Any other information you choose to provide in forms or communications

Information We Collect Automatically

When you visit our website, we automatically collect certain technical information:

• IP address and location data
• Browser type and version
• Operating system
• Pages visited and time spent on our website
• Referring website
• Cookie and tracking data (see our Cookie Policy)

How We Use Your Information

We process your personal data for legitimate business purposes and with your consent where required. Here's how we use your information:

Service Provision

• Respond to your enquiries and provide customer support
• Deliver construction and infrastructure services
• Process project quotes and proposals
• Manage client relationships and project communications

Business Operations

• Improve our website and services
• Conduct business analysis and market research
• Comply with legal obligations and regulatory requirements
• Protect against fraud and security threats

Marketing Communications

• Send relevant information about our services (with your consent)
• Provide updates on construction industry developments
• Share company news and project highlights

Legal Basis for Processing

Under GDPR, we process your personal data based on the following legal grounds:

• Contract Performance: To fulfil our contractual obligations and provide requested services
• Legitimate Interest: For business operations, website improvement, and client relationship management
• Consent: For marketing communications and non-essential cookies
• Legal Obligation: To comply with applicable laws and regulations

Data Sharing and Disclosure

We do not sell your personal data to third parties. We may share your information in the following circumstances:

• Service Providers: Trusted partners who assist with business operations (hosting, analytics, communication tools)
• Professional Advisors: Legal, accounting, and consulting professionals bound by confidentiality
• Regulatory Authorities: When required by law or to protect legal rights
• Business Transfers: In connection with mergers, acquisitions, or asset sales

Data Retention

We retain your personal data only for as long as necessary to fulfil the purposes outlined in this policy:

• Client Data: For the duration of our business relationship plus 7 years for legal and tax purposes
• Enquiry Data: Up to 3 years from the last contact
• Website Analytics: Up to 26 months
• Marketing Data: Until you withdraw consent or we determine it's no longer needed

Your Rights

Under GDPR and applicable privacy laws, you have the following rights regarding your personal data:

Access and Portability

• Request access to your personal data
• Receive a copy of your data in a structured, machine-readable format
• Transfer your data to another service provider

Correction and Deletion

• Correct inaccurate or incomplete personal data
• Request deletion of your personal data (right to be forgotten)
• Restrict processing of your data in certain circumstances

Consent and Objection

• Withdraw consent for data processing
• Object to processing based on legitimate interests
• Opt out of marketing communications

International Data Transfers

We primarily process data within the European Economic Area (EEA). When we transfer data outside the EEA, we ensure appropriate safeguards are in place, such as Standard Contractual Clauses approved by the European Commission or transfers to countries with adequacy decisions.

Data Security

We implement appropriate technical and organisational measures to protect your personal data against unauthorised access, alteration, disclosure, or destruction. These measures include encryption, access controls, regular security assessments, and staff training on data protection principles.

Cookies and Tracking

Our website uses cookies and similar tracking technologies to enhance your browsing experience and analyse website performance. For detailed information about our use of cookies, please refer to our Cookie Policy.

Contact Information

If you have questions about this Privacy Policy or wish to exercise your rights, please contact us:

We will respond to your enquiry within 30 days. You also have the right to lodge a complaint with your local data protection authority if you believe we have not handled your personal data properly.

Changes to This Policy

We may update this Privacy Policy periodically to reflect changes in our practices or applicable laws. We will notify you of any material changes by posting the updated policy on our website and updating the "Last updated" date. We encourage you to review this policy regularly to stay informed about how we protect your personal data.

Governing Law

This Privacy Policy is governed by German law and the General Data Protection Regulation (GDPR). Any disputes arising from this policy will be subject to the jurisdiction of German courts.